Hanlon Software Solutions

Solutions

Hanlon is a highly configurable, web-based solution for economic development initiatives. The system is modularised, offering a totally integrated solution for regeneration programmes - track participants, manage vacancies, engage and support employers, monitor funding. You simply select the modules to fit your requirements.

It is a tried and tested solution, underpinned by multi-agency partnership management and robust reporting.

In addition to the four cornerstone modules, the system also offers training course management, customer feedback, events management and property management.

Client Case Management

Enterprise Case Management

Vacancy Management

Programmes

Client Case Management

The Hanlon Client system tracks participants who require support, whether it is to find a job or address issues that are holding them back. It links professionals on the internet and helps them focus service delivery on the individual needs and aspirations of their clients.

Hanlon contains tools essential for advisors to manage busy caseloads and managers to track the performance of staff, contracts and programmes.

The system is used extensively throughout the UK on employability and health & well being programmes and is a trusted and reliable solution for reporting on ESF, ERDF, ESFA, SDS, Big Lottery and many other programmes.

Applications

Employability
Health & Well-being
Work Experience
Volunteering
In-work Support

Features

GDPR Compliant CRM
Multi Agency / Multi Programme
Document Management
SMS, Email, Mail Merge
Electronic Referral
Assessments and action plans

Benefits

Client focus – shared understanding of client needs
Multi-agency collaboration - better outcomes
Complete solution - cost effective
Robust reporting – data assurance
Efficient and effective use of time and resources
Continuous development – future proof
Portal – self help

Enterprise Case Management

The Hanlon Enterprise module is a complete solution for Customer Relationship Management. It is a highly configureable module, allowing you to create your own registration forms and customise the data you collect on businesses.

As well as providing one point of information for all contacts with businesses, it seamlessly integrates with the Client and Vacancy modules to create a complete solution for employability and business growth programmes.

The module can be implemented as a stand-alone solution for managing business relationships or as part of a wider business growth and employability initiative.

Applications

Business support
Service provider directory
Inward investment
Property management
Community benefit

Features

GDPR Compliant CRM
Diary and alerts
SMS, Email, Mail Merge
Document Management
Recruitment management
Grants management

Benefits

Multi agency/programme – one place for business information
Integration with vacancy and client modules
Portal link to post vacancies and update Section 106 obligations

Vacancy Case Management

The Hanlon Vacancy module efficiently manages any type of opportunity. It seamlessly integrates with the Client and Enterprise modules to create a virtual labour market where people can be matched quickly on skills, qualifications, location and wage.

It is a highly configurable module, allowing you to create your own registration forms and customise the data you collect on opportunities.

Opportunities can be posted on the Hanlon portal, making them visible to local residents to search and apply for.

Applications

Jobs
Apprenticeships
Work experience
Volunteering
Training
Section 106 jobs

Features

Skills profiling
Job preferences
Person matching
Automated notifications
Job cards
On-line recruitment
Robust reporting
API for external vacancy links

Benefits

Quickly identify the most suitable candidates
Manage job applications
Identify skills gaps in the local economy
Advertise opportunities to the local community
Evidence of Section 106 reasonable endeavours

Programmes

The Hanlon Programmes module tracks the entire lifecycle of funded projects. Delivery partners are connected through the Hanlon portal where they can provide timely monitoring updates. Programme administrators have complete and up-to-date control of the projects they manage.

Projects are tracked from conception, through submission and approval processes to completion.

All aspects of projects are reportable within a powerful, flexible and easy to use reporting tool that enables users to design their own report layouts.

The Programmes module seamlessly integrates with the Client and Enterprise modules.

Applications

Regeneration programmes
Regional growth initiatives
Community development initiatives
Business Improvement Districts
Supply chain management

Features

Project management
Alerts
Funding and output profiles
Milestone tracking
Document management
Risk management
Multi-programme
On-line monitoring updates

Benefits

Timely updates - On-line monitoring returns
Efficient – project partner collaboration
Robust and reliable performance analysis
Cost effective

Services

Implementation

Built upon years of experience, we are able to set up the Hanlon system to effectively monitor employability, welfare to work, health & well-being and business growth programmes.
We have tried and tested processes to import existing data.
User training is modularised. Users select relevant training modules based upon their role. Initial training is delivered on site. Refresher and advanced training can be delivered remotely. A training environment is constantly maintained.

Hosting

We host our customers’ systems in our own secure data centre in Nottingham.
Our applications, processes and network are covered by our ISO27001 certification.
Users access the system through a secure Hanlon web site sub domain which has an SSL certificate applied. Data is encrypted at rest and in transit.
We have robust and reliable processes in place to ensure that our customers’ data is secure and never leaves the UK.

Maintenance

Our helpdesk is available 8.30am to 5pm on any working day and can be contacted by dedicated phone line and email. All queries and issues are dealt with by our own friendly staff. All calls are logged and can be tracked through our internal Information Security Management System.
In addition to dealing with queries the helpdesk can also be contacted to request ad hoc reports.
Our systems are continuously developed, either introducing new functionality or enhancing existing in response to customer feedback. We aim to release four major updates per year and we also release interim builds in response to specific user requests.

Compliance

We are ISO9001 and ISO27001 certified. We are also IIP and C2E accredited and we are an approved Crown Commercial Service supplier.
Both Hanlon Software Solutions and our systems are GDPR compliant.
Our systems meet the monitoring requirements of many funded programmes including DWP, ESF, ESFA, SDS and the Big Lottery Fund.

About Us

Delivering Results

Connecting communities, people and businesses

Since 1987, we have been working in the regeneration sector - developing and delivering a range of bespoke programme management solutions that have played a key role in helping our customers achieve improved outputs and results.

By listening to their needs, we place a strong emphasis on providing customers with fit-for-purpose systems based on a range of proven, cost-effective software which has been specifically created for the sector.

We are not simply software suppliers - we're market leaders in developing and implementing, innovative and fully networked systems which are utilised by economic regeneration and community renewal programmes worth over £2 billion across the UK.

Our Core Values

We aim to provide, host, support and maintain the best systems we possibly can for economic development, welfare to work and social inclusion programmes

We will deliver the best service to our customers that we possibly can - first class solutions, responsiveness to requests and turnaround of issues

The development of our systems will always be dictated by the requirements of our customers - current and potential

We will develop systems and provide services showing empathy and due regard for the objectives of our customers

We will maintain our integrity at all times, regardless of business pressures to do otherwise

We will develop our staff to acheive all of the above

Kevin Hanlon - Managing Director, Hanlon Software Solutions

Our reputation is based on an unswerving commitment to produce fast, effective, value-for-money results for our customers. In the dynamic world of economic regeneration we recognise the importance of collating, reporting and analysing data - our software solutions are designed to produce results which funding agencies can rely on.

News article	Date published
Covid-19 jobs response	01/06/2020	View
ISO9001 re-assessment visit	25/05/2020	View
Penetration test	07/11/2019	View
ISO27001 surveillance visit	01/11/2019	View
Scottish user group	13/09/2019	View
New web site	19/07/2019	View
G-Cloud 11	19/07/2019	View
New software build released	01/06/2019	View
Central London Forward Construction Careers	01/08/2018	View

Programme and Case Management Software for Economic Development Initiatives

Solutions

Client Case Management

Enterprise Case Management

Vacancy Management

Programmes

Client Case Management

Enterprise Case Management

Vacancy Case Management

Programmes

Services

Implementation

Hosting

Maintenance

Compliance

About Us

Delivering Results

Connecting communities, people and businesses

Our Core Values

Who we work with

Hanlon News

Contact Us